John Mitchell, the former All Blacks boss who is England's new defence coach, says he has learned important lessons since his once abrasive approach prompted player revolts at Western Force and Golden Lions.
'People make mistakes and I have,' Mitchell said, 'but there has been success as well. At least I had a good look in the mirror and said that I wanted to get better.'
Mitchell, 54, says that a spell out of the game, running a company, has helped him communicate better.
'I will not shy away from having a strong methodology. The lessons I have experienced will hold me in good stead.'
Being appointed All Blacks coach at 37 was too early, he admits, but his RFU post puts him in pole position to take over from Eddie Jones when the Australian's contract ends after the Japan World Cup.
He said: 'I am back coaching at international level and you cannot put a currency on the development I am gaining.'